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Operations

A split screen. A hospitality and healthcare manager lead their orchestra of staff using their everyday tools as instruments.

7 benefits of being a control freak

Becky Mundie ⋅ 4 min read
Female professional sitting at a desk covered with papers using a vivid pink calculator

What is the Bradford Factor? A guide for managers [+ calculator!]

Anna Roberts, Phil Kendall & Becky Mundie ⋅ 9 min read

Absence management: a complete guide for SMEs

Anna Roberts & Becky Mundie ⋅ 10 min read
A man looking at a wall filled with plans.

5 ways to cut operating costs for SMBs: A checklist

Becky Mundie ⋅ 5 min read
Close up photo of a smartwatch displaying 16:47 on a woman's wrist

Time off in lieu (TOIL) explained: A guide for managers

Phil Kendall & Becky Mundie ⋅ 8 min read

Annual leave rules & restrictions: everything you need to know

Anna Roberts, Clea Grady & Becky Mundie ⋅ 10 min read

How to calculate holiday accrual for hourly staff [calculator]

Anna Roberts & Becky Mundie ⋅ 4 min read
A man and woman sitting at a table in a restaurant, paying for a meal using a terminal

A simple guide to the new laws on tipping in the UK

Brooke Curtis & Becky Mundie ⋅ 4 min read
A busy wine bar and brewery, people blurred around barrel-styled tables to suggest a fast-paced setting or passing of time.

How to manage annual leave requests during peak periods

Becky Mundie ⋅ 6 min read

3 challenges hospitality and care industries have in common

Becky Mundie ⋅ 7 min read

How RotaCloud helps care providers meet the new CQC Standards

Becky Mundie ⋅ 7 min read
The RotaCloud app dashboard, showing the shift and the 'start break', 'clock out', and new 'start loo break' buttons

New feature: Time Off in Loo (TOIL-ET). Dealing with toilet breaks at work

Becky Mundie ⋅ 4 min read

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