Resource library

Free tools, templates and guides to take your business to the next level.

Guides

How to plan a staff rota and schedule employees

Staff rotas don’t need to be a hassle. Get your shifts together with our comprehensive guide.

The TripAdvisor toolkit for small businesses

Everything you need to know to boost your bubble rating.

Leadership for first-time managers

No-one will ever guess that you’re new at this.

Recruitment for small businesses

Finding the right people for your business, whatever your budget.

Tools & templates

Free Excel rota template

Try our simple weekly spreadsheet rota template — perfect for basic scheduling.

Shift swap request form

Keep track of swap requests from your employees — free to download.

Applicant tracking spreadsheet

Track every candidate’s progress through your recruitment process from a single spreadsheet.

Labour percentage calculator

Balance estimated labour costs with expected takings using our simple calculator.

Job advert sample and template

Get the first stage of the recruitment process spot on.

Person specification sample and template

Make it clear what you’re looking for from your new hire.

Job description sample and template

How to communicate key responsibilities to potential staff.

Interview record sheet template

Make the right recruitment decision with a clear, reliable interview record.

Job applicant rejection letter template

Turning down candidates the polite way — no ghosting involved.

Job offer letter template

The critical, final step in the hiring process.