Introduction

Privacy Policy



We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organisations for commercial purposes, except to provide products or services you've requested, when we have your permission, or under the following circumstances:

  1. It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
  2. We transfer information about you if RotaCloud and, or Kettle and Keyboard Ltd is acquired by or merged with another company. In this event, Kettle and Keyboard Ltd will notify you before information about you is transferred and becomes subject to a different privacy policy.

Information Gathering and Usage

  1. When you create a RotaCloud account, we ask for information such as your name, business name, mobile phone number, email address, billing address, credit card information. Members who sign up for the free account are not required to enter a credit card.
  2. Kettle and Keyboard Ltd uses collected information for the following general purposes: products and services provision, communication about products and services, partnerships, billing, identification and authentication, technical support, services improvement, contact, and research.

Cookies

  1. A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive.
  2. Cookies are required to use the RotaCloud service.
  3. We use cookies to record current session information, but do not use permanent cookies. You are required to log-in to your RotaCloud account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

Data Storage, Compliance, and Security

Kettle and Keyboard Ltd uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run RotaCloud. Although Kettle and Keyboard Ltd owns the code, databases, and all rights to the RotaCloud application, you retain all rights to your data.

Kettle and Keyboard Ltd is a registered Data Controller under the Data Protection Act 1998 (DPA) and are therefore bound by the provisions of the DPA. For more information please visit the ICO website - our registration number is ZA069652.

All information sent or received by the website is encrypted and transferred over SSL. RotaCloud is powered by a number of platforms provided by Amazon Web Services (AWS), a world leader in cloud computing. More information about compliance and security can be found in the AWS Security Whitepaper. In the event of you requiring assistance with your RotaCloud account we are able to view and access your information with full privileges. None of your information is ever shared or distributed (without explicitly asking for your permission). All payments and sensitive payment information are processed and handled using Stripe, a well-respected payment gateway.

Disclosure

Kettle and Keyboard Ltd may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.

Changes

Kettle and Keyboard Ltd may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your RotaCloud primary account holder account or by placing a prominent notice on our site.

Questions

Any questions about this Privacy Policy should be addressed to info [at] rotacloud [dot] com.