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A man in a grey t-shirt leaning back and yelling into a megaphone.

Employee rights: 9 myths and misconceptions
8 min read
Two baristas from the chest down, both wearing aprons. One holds a yellow coffee cup while the other holds a portafilter. A small green hedge lines behind them.

What the Employment Rights Bill UK means for hospitality managers
11 min read
A man and woman sitting at a table in a restaurant, paying for a meal using a terminal

A simple guide to the new laws on UK tipping
4 min read
A tabby and white cat stares straight at the camera with a grumpy look on its face and flat-back ears

Unfair rota at work: 9 common staff rota complaints (and how to avoid them)
9 min read
Two people exchanging a burger and a box of chips between them.

Let's swap. How shift swaps benefit your business
9 min read
A carer has her arm around an elderly woman, both looking at each other and laughing.

Employment Rights Bill 2025: How can the UK care sector prepare?
9 min read
Someone covered in a white sheet to look like a ghost, with sunglasses and a bowler hat over the sheet.

AWOL from work: How to manage employee no-shows
8 min read
Someone with a clock for a face poses dramatically in a spotlight, shelves of clocks behind them.

6 practical tips to improve employee attendance at work
8 min read
A young man sat at a kitchen counter with an open notebook and a laptop, smiling at the screen as he types.

5 reports every SMB should be using
7 min read

Why UK care companies can't afford to avoid digital any longer
8 min read
A skeleton wearing glasses and a loose tie sits in front of an open laptop with many Post-it notes plastering the wall behind it.

Wasting away with admin? Here are 4 ways to save time in workforce management
5 min read
Female and male barista facing the camera and smiling in front of a shop

An introduction to employee experience (what it is & why it matters)
12 min read
A man spitting out tea in shock as he looks upon a bill a woman shows him

Your 'free' rota spreadsheet is costing you more than you realise
8 min read

How to calculate staff turnover [+ free online calculator]
3 min read
grey notebook next to a yellow, eraser-tipped pencil

20 winning interview questions to ask candidates
9 min read
Female and male runner wearing red tank tops crouched on an indoor running track.

How to choose between two outstanding candidates: 10 tiebreaker questions
7 min read
The famous photo of Mohammad Ali standing victorious over Sonny Liston in the ring, except the RotaCloud logo is over Ali's face and Excel is over Liston's.

RotaCloud vs. Excel: Which is the best employee scheduling software?
12 min read
A split screen. A hospitality and healthcare manager lead their orchestra of staff using their everyday tools as instruments.

7 benefits of being a control freak
4 min read
Female professional sitting at a desk covered with papers using a vivid pink calculator

What is the Bradford Factor? A guide for managers [+ calculator!]
9 min read

Absence management: a complete guide for SMEs
10 min read
A man looking at a wall filled with plans.

5 ways to cut operating costs for SMBs: A checklist
5 min read
Close up photo of a smartwatch displaying 16:47 on a woman's wrist

Time off in lieu (TOIL) explained: A guide for managers
8 min read

Annual leave rules & restrictions: everything you need to know
10 min read

How to calculate holiday accrual for hourly staff [calculator]
4 min read
A busy wine bar and brewery, people blurred around barrel-styled tables to suggest a fast-paced setting or passing of time.

How to manage annual leave requests during peak periods
6 min read

3 challenges hospitality and care industries have in common
7 min read

How RotaCloud helps care providers meet the new CQC Standards
7 min read
The RotaCloud app dashboard, showing the shift and the 'start break', 'clock out', and new 'start loo break' buttons

New feature: Time Off in Loo (TOIL-ET). Dealing with toilet breaks at work
4 min read
A care worker sat beside an elderly patient, touching their wrist in comfort and support

5 steps to meet the new CQC framework: A Care Home Checklist
5 min read
Photo of a bartender wearing a waistcoat and glasses smiling while preparing a cocktail on the bar

5 ways to prepare your hospitality team for peak seasons
7 min read
An array of brightly coloured interlocking cogs

Grow your business by automating these 7 processes
7 min read
Close-up photo of a hand using a calculator

New UK holiday laws: What employers need to know in 2024
4 min read
Photo of a pastel-pink clock on a white desk next to a cup filled with wooden pencils

13 ways staff scheduling software saves you time
6 min read
Close up photo of hand pinning a post-it note to a chaotic pinboard covered with notes

Why not communicating rota changes is bad for business
5 min read
Close-up photo of a shop worker holding a debit card reader while a customer makes a payment

The 15 best questions to ask when recruiting for retail staff
7 min read
Photo of someone conducting an interview while taking notes on a blue clipboard.

Stay interviews: A simple way to improve staff retention
6 min read
Top-down view of a person with an open laptop computer on their lap as two people sit either side of them.

5 reasons why your business needs people management software
5 min read
A clear plastic container filled with broccoli with a white plastic fork sticking out of it.

Single-use plastics ban: Q&A for cafes, restaurants & takeaway businesses
4 min read
Woman wearing glasses and a light blue shift smiling while reading a paper document.

How to create an employee handbook that people will actually read
5 min read
A happy French bulldog wearing a red and green Christmas hat and jumper, against a green background

How to successfully hire seasonal staff this Christmas
5 min read
A Scrabble game board with the words 'lead', 'team' and 'succeed' spelled out in beige Scrabble tiles.

Mental health support for business owners and managers
8 min read
A pair of feet wearing red deck shoes in a canvas hammock with blue sky in the background.

The impact of annual leave on recruitment: Are you giving your staff enough time off?
3 min read
Cartoon illustration of two arms putting white paper cards into a voting box

Should it be optional to take leave on bank holidays?
3 min read
Many people walking across a busy station concourse, some figures blurred due to movement

Beat the backlog: How to avoid the annual leave booking frenzy
3 min read
Woman on phone looking at her laptop, which is in the foreground and decorated with stickers

What's it really like being a 'Woman in Tech'?
11 min read
A woman and a man sitting opposite each other on low wooden armchairs, laughing. The man is looking to camera.

Employee aftercare: How to part ways with staff on the best possible terms
7 min read
A yellow U-turn sign on a mountain road, flanked by trees and with a blue sky behind it.

“Boomerang” employees: Everything you need to know
9 min read
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Lost your management mojo? 7 ways to help you get it back (or help you move on)
7 min read

17 HR blogs you should be following [Updated for 2022!]
7 min read

5 pub & restaurant owners who left savage replies to customer reviews
11 min read

How to write a social media policy for your business (without upsetting your staff)
6 min read

Employee social media use: Practical advice for managers
4 min read
Man wearing sunglasses floating in the sea reading a book.

5 innovative annual leave policies for your small business
9 min read

7 tips for hiring hospitality staff during the staffing crisis
6 min read

Where is the hospitality staffing crisis hitting hardest?
3 min read

How to get hybrid working right: 7 tips for managers
8 min read

12 best interview questions for cafe, restaurant, & bar recruitment
5 min read

Three common annual leave headaches — and how to avoid them
5 min read
Cartoon of a woman lying on a sofa reaching for a laptop on the floor

Eight ways to boost employee wellbeing during the dark winter months
6 min read

Tips for building an award-winning employee wellbeing strategy
8 min read
Cartoon image of employees in web call windows chatting

7 ways to keep company culture strong while working from home
7 min read

Returning to work — HR FAQs for small businesses
8 min read

Bizarre interview experiences — True tales from managers & business owners
7 min read
Man in business attire holding his classes and rubbing his temples.

Five HR and people management controversies from 2018
5 min read

Blind hiring: everything you need to know
5 min read
Close-up photo of two pairs of hands over an interview table.

Is your hiring process fair?
16 min read
Cartoon showing a manager holding a sheet of paper while three people wait in line

How to narrow the field when recruiting: 7 easy steps for managers
6 min read

Should I use a recruitment agency to hire employees?
5 min read
Cartoon of angry-looking woman sitting in front of a computer screen

Recruitment 101: how to write and publish a job ad that gets results
10 min read

Why data protection matters to every small business
5 min read
A tattooed woman holding an orange yoga mat under her arm, looking over a body of water.

Is rolled-up holiday pay legal in the UK? [+ more leave FAQs]
4 min read

Carrying over annual leave: everything you need to know
4 min read
Cartoon of two business people at a desk with an open door marked 'exit' behind them

How to conduct employee exit interviews [+10 questions to ask]
5 min read

How to conduct the perfect job interview [free template]
4 min read
Cartoon of a smiling man using a laptop with a speech bubble reading 'applied' above it

How to improve candidate experience: a guide for small businesses
5 min read

How to recruit for hard-to-fill roles
9 min read

5 reasons why you should hire older employees
6 min read
Cartoon image of a woman with a headset on the left and a laptop with chat window on the right

Friday face-off: phone support vs live chat
5 min read
Cartoon image of a boss and intern fist-bumping

How to make your internships super effective
10 min read
Photo of business owner Paul Rawlinson

The power of content marketing — We talk to cafe & restaurant owner Paul Rawlinson
9 min read

Friday face-off: structured vs. unstructured Interviews
4 min read

Recruitment 101: how to hire better candidates
10 min read

Are you ready for the new tax year?
4 min read

What UK businesses can learn from Japanese customer service
8 min read

How to Hire Your First Employee [+ Checklist]
6 min read
Robinsons cafe owners Will and Bex behind the counter

Starting Your First Business: A Local Cafe Owner's Experience
9 min read

Eight Things SMEs Need to Know About Hiring Apprentices
3 min read
Cartoon of a group of people walking towards an open exit door

HR Help - Can I Fire An Employee For...?
7 min read

10 Business Buzzwords Every Manager Should Ban
5 min read

Recruitment 101: Active vs. Passive Job Seekers
10 min read
Cartoon image of people's silhouettes connected by lines with red crosses between them

Top HR Mistakes Small Businesses Make & How to Avoid Them
7 min read

Recruitment 101: Candidate Personas Explained
7 min read

Is your first support response time good enough?
2 min read

Is HR Outsourcing Right for Your SME?
4 min read

14 Things to Do During Quiet Support Periods
3 min read

How To Manage Angry SaaS Customers
4 min read

Three Tools We Use to Provide Top-Class Customer Service
4 min read
Cartoon image of two smiling employees sitting side by side, with one employee pointing at the other

How to Build an Effective Employee Referral Program from Scratch
6 min read

The Ultimate Guide to Employee Perks (For Every Budget)
8 min read

Why Employee Benefits Don’t Just Benefit Employees
3 min read

6 Job Interview Questions You Should Ask Every Candidate
3 min read

Q&A: Retail Expert Debbie Hauss on Using Technology to Achieve Customer Service Excellence
3 min read
Food stall owner wearing an apron, looking over his shoulder at patrons.

Seasonal staff — Who needs them? You do and here's why
3 min read