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5 things you should know before running a cafe

Essential tips for first-timers from an industry veteran.

Phil Kendall

Jun 2025 ⋅ 10 min read

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Man looking sidelong at the camera from inside his mechanic business

How to identify barriers to small business growth

Phil Kendall, Anna Roberts & Clea Grady ⋅ 6 min read
Rows of red-and-yellow stamp cards for "Jeff's Pizza" with one stamp completed

How to start a loyalty card scheme for your small business

Phil Kendall ⋅ 9 min read
Cafe-lined cobbled street in a city centre, with awnings, outdoor tables and chairs, and a blackboard menu

5 ways to get feedback at your café or restaurant

Joel Beverley & Clea Grady ⋅ 5 min read

The RotaCloud Story: Interview with the Founders

Becky Mundie ⋅ 5 min read
Photo of woman's hand using a light red calculator resting on a desk.

Labour cost percentages guide [+calculator]

Anna Roberts ⋅ 7 min read
Many hands holding tiny Lego figures in a variety of outfits and holding different tools.

10 hospitality team-building staff games & activities

Phil Kendall ⋅ 10 min read
Photo of a hand placing a coin into a blue piggy bank with a smiling face

13 low-cost & free team-building ideas for businesses

Anna Roberts & Phil Kendall ⋅ 11 min read
Group of people playing rounders outside on the grass with hills in the background

16 outdoor team-building activities for businesses

Phil Kendall & Clea Grady ⋅ 8 min read
Female and male barista facing the camera and smiling in front of a shop

An introduction to employee experience (what it is & why it matters)

Phil Kendall & Becky Mundie ⋅ 12 min read
A man spitting out tea in shock as he looks upon a bill a woman shows him

Your 'free' rota spreadsheet is costing you more than you realise

Becky Mundie ⋅ 8 min read

How to calculate staff turnover [+ free online calculator]

Phil Kendall ⋅ 3 min read
grey notebook next to a yellow, eraser-tipped pencil

20 winning interview questions to ask candidates

Anna Roberts & Phil Kendall ⋅ 9 min read

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