Employee experience (EX) is the sum of all the interactions an employee has throughout their time with a company.
Employers who treat their staff well, and help them achieve a healthy work-life balance by taking their needs and personal circumstances into consideration, are generally considered to offer a “positive” employee experience.
But there are a number of other things that might typically be fall under the banner of employee experience, such as:
How a person is welcomed to a business
The training and development they receive
The company culture and how information is shared
Policies put in place to facilitate good mental and physical health
Relationship with manager, supervisor, or coworkers
The offboarding experience and how the company and employee part ways
With competition for staff fierce across a number of sectors and industries, a positive employee experience is becoming increasingly important to both candidates and existing employees alike.
Check out our blog article to learn more about the importance of creating a positive employee experience at your business.