Customer story: GUST Swim School

GUST Swim School freed up hours of admin time with RotaCloud’s simple staff scheduling








December 2015

Key features used

Holiday management Mobile app Rota planning

Established in 2005, GUST Swim School Ltd is a private swimming school specialising in teaching small groups. They run sessions for babies aged 3+ months, toddlers, children, and adults, teaching seven days a week at their purpose-built facility based in Stone, Staffordshire, as well as at various hired venues across the region.

They currently employ approximately 30 staff, and in addition to holding swimming classes offer underwater baby photography and run a swim shop.

The challenge

“Anyone running a business knows that employment is the hardest part and, with so many different roles within our business from self-employed to part-time and full-time staff, managing rotas was a difficult, full-time job,” GUST’s Vicki-Ann Underhill told RotaCloud.

“Having to manage staff hours, track holidays and rotas from several different venues was proving a real task.”

Shifts that we once spent hours each day trying to cover are snapped up in an instant using the Open Shifts function.
Vicki-Ann Underhill,
GUST Swim School

The solution

“We came across RotaCloud after searching the internet for a software solution, and it’s been a breath of fresh air,” Vicki-Ann told us.

“The interface is so simple. Because it’s cloud-based, it’s easy to use whether in the office or on the road — the staff can see what they need to see in an instant!”

RotaCloud’s smartphone apps, too, have proved to be a big hit not just with GUST’s managers, but its employees too.

“Staff have downloaded the app which is available on both iOS and Android, and shifts that we once spent hours each day trying to cover are snapped up in an instant using the Open Shifts function. People can see what holidays they are entitled to each year, request holidays and view updated rotas in advance,” she explained.

The GUST team were also eager to heap praise on RotaCloud’s numerous built-in reports, which have saved her and her fellow managers countless hours of admin.

“We are so impressed with the reporting functions that RotaCloud has to offer — no more monthly timesheets for us! It also allows us to monitor sick days and other absence in an instant, saving so many hours of administration.”

Perhaps the greatest thing RotaCloud has done for the GUST team, however, is giving them the gift of time — time to spend focusing on running their business rather than struggling with admin work.

“Our business has thrived through spending time on what we do best! Thank you to the team at RotaCloud for your constant software updates and speedy replies with answers to questions.”

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