Tom and the team began to look for an online rota system that would eliminate these costly errors. “RotaCloud immediately stood out for its simplicity. We reviewed other online systems, but didn’t want to spend more time managing our rotas than managing our staff!”
Schedule visibility improved hugely once RotaCloud was implemented.
“As a cloud-based service, all of our clinics, the call centre team, and all senior staff can view the rotas at any point, ensuring everyone is up-to-date with the latest schedules,” Tom explained.
These improvements translated directly into wider benefits for NSC Clinics, with booking errors reduced to “almost none”. Tom found that RotaCloud saved “a huge amount of staff time”, and provided “great continuity” with other business systems.
Overall, RotaCloud provided NSC Clinics with an elegant solution to their scheduling woes.