Previously, Andrew and his team used an Excel spreadsheet to manage their rotas, trying out a variety of formats and versions in an attempt to find a solution that worked for everyone.
No matter which configuration they tried, however, they kept coming up against the same handful of problems.
“The university holiday system does not provide adequate support for shift workers,” Andrew told us. “The biggest challenges in using a spreadsheet were providing accessibility across all sites, the ability to have transparency on how effective the rota was, and managing holidays.”
What Andrew’s team needed was a system that allowed his entire team anytime, anywhere access to the rota, together with a simple method for requesting, and managing, annual leave.