“We are a facility specially designed for women, offering exercise, meal plans and coaching all in one place,” owner Sally Peacock told us. “My two franchises operate as separate businesses as they are quite a distance apart, which means that much of the planning and logistics has to be done remotely.”
Before making the switch to RotaCloud, Sally and her team would draw up their rotas using spreadsheet software, saving the file online. Despite being saved in the cloud, however, this approach still led to problems.
“[The spreadsheets] took a lot of input and were prone to human error,” Sally explained. “We had no efficient way of managing holidays and availability, and budgeting was fairly laborious.
“I also found that, despite being on the cloud, when changes were made they had to be done in several different versions as managers had printed versions and holidays recorded in their diaries.”