In early 2017, Jacqui and her team decided to give RotaCloud a try. They quickly found that the software’s web-based approach to shift-planning eliminated the problems they had been experiencing, allowing managers to plan rotas using various devices and from multiple locations, and for their staff to see their shifts anytime they like.
“RotaCloud is a great way to plan your rotas,” Jacqui told us. “I can update it anytime, anywhere. It’s made the rota-planning procedure so much easier than it used to be — it frees up my time so that I can do other things.”
“I know that if someone rings on a morning and can’t come in [because] they’re not well, I can easily look at my phone or my computer and know exactly who’s in” she added.
RotaCloud reports section also proved to be hugely useful for Jacqui and her team.
“It allows me to look at how many staff are working at York, how many are at Wetherby, and what roles are covered,” she explained.
It’s RotaCloud’s colourful dashboard that’s probably Jacqui’s favourite feature of RotaCloud, however.
“I’m a very visual person, so I like to see that the shifts are a certain length,” she told us. “[With the dashboard] I can see that I’ve got the right number of staff at the beginning of the day, and the right number of staff at the end of the day, and that’s just brilliant.”
Finally, we asked Jacqui how she thought she’d fare if she were to suddenly revert to her previous system for rota-planning.
“If I had to go back to my old way of planning a rota, I’d just despair,” she laughed. “I couldn’t imagine running a rota for two branches with a spreadsheet!”