Roughly six months after she started using RotaCloud, we asked Anna whether our platform had helped resolve the issues she was previously having. She told us that she was now “much more comfortable” balancing capacity and demand:
“As an example, we’re coming into half-term next week, and I was able to see that the studio’s got x-number of hours of capacity in it, which is 86% of what it normally would be on a typical week.”
“I can then have conversations with the relevant people and say, ‘Is this enough? Are you expecting any extra demand?’” she explained.
“[RotaCloud] just makes it so much clearer to plan without worrying that we’ve over- or under-staffed — that’s something RotaCloud has massively helped with.”
An unexpected benefit, Anna noted, was how much RotaCloud had also helped her cut down on her admin time.
“Last year, many of our part-time people were here on a self-employed basis rather than as employees. Converting them to employees obviously brings with it different HR policies — an annual leave allowance, just as one example, and a certain amount of paid sick leave.
“If we didn’t have RotaCloud to monitor the numbers of annual leave hours for all these part-time people — who are all on different patterns — it would have been such an utter headache trying to keep on top of, and would have meant staff being kept in the dark about things like their remaining leave, whereas RotaCloud provides that transparency, which is great.“
Finally, we asked Anna whether RotaCloud had helped her reduce her rota-planning time, and, if so, whether she’d been able to use that time to grow her business.
“I was [previously] spending at least two hours a week trying to keep the ship afloat,” she told us. “And that was planning no further forward than two or three weeks at a time.”
“Maybe about an hour a week,” she said. “And with that hour, I’ve also got a significantly more business-useful product to work with, which gives me very many more tools.
“We’re not just keeping the ship afloat; we’ve actually got some kind of stability.”
Looks like it’s plain sailing from here on out!