Introduction

Time & Attendance

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Clocking In and Out using your phone

Please Note: The features discussed below are part of the Time & Attendance add-on package, and are not included in the standard subscription. To learn more about Time & Attendance and start a 14-day free trial, go to the Attendance section in RotaCloud.

Getting started

If you have an iPhone or Android phone, you can download our free RotaCloud app and use it to clock into and out of your shifts.

Once you've downloaded the app and signed into your RotaCloud account, you'll be ready to go!


Clocking In

When you have a shift scheduled, you will see a Clock In button in the app.

Simply tap on this button, and confirm the shift you want to clock into.


Clocking Out

If you've clocked in, then the next time you open the app you will see a "Clock Out" button. Simply tap it and confirm to clock out.


What happens if I forget to clock in/out?

This may cause issues with your next clock-in/out, since they must come in pairs. If you forget to clock in/out, you should contact your manager who will be able to edit your timesheet manually.


I'm being told I can't clock in from my location

Companies on RotaCloud have the ability to restrict clock-ins to within a certain distance of the workplace. If your phone reports your location to be outside of this distance, you will not be able to clock in.

If you believe that you are within the required distance, and you are still unable to clock in, you can try the steps listed in out "Troubleshooting mobile clock-ins" help article:

https://rotacloud.com/help/time-and-attendance/troubleshooting-mobile-clock-ins/

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