RotaCloud became Trekitt’s first choice as a rota-planning solution partly because Paul’s team found it so easy to use, and partly because of the people behind it.
“We chose RotaCloud due to its intuitive interface. We are simple retailers with little or no IT experience, so the system needed to be easy to operate. We also liked the idea of working with another people-focused and independent company; especially one from Yorkshire [since] our M.D. spent his childhood there. The fact that RotaCloud integrated with our HR system sealed the decision.”
“As soon as RotaCloud was introduced, we started to reap the benefits,” Paul told us.
“Setting the employee data up was easy and building the rotas was child's play — within a couple of hours we had built a year’s rota for 20 staff over four sites,” he continued.
“Now all our staff can instantly see their working pattern, their colleagues’ rota and any spare shifts that are up for grabs. Our managers have a superb overview of total staff availability and can easily swap shifts to suit their requirements. Staff get notifications by email, so everybody is kept up-to-date.”
The true litmus test, however, was how Paul’s team took to the new system.
“We often judge a new piece of software by how quickly it is adopted by all employees,” said Paul. “RotaCloud was on everyone's phone by the end of the first day and it is used on a daily basis by everyone in the organisation. That's what we call a result.”